Aramex South Africa
Aramex South Africa Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aramex South Africa has 1.5 star rating based on 662 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend Aramex South Africa to a friend or colleague.
- Rating Distribution
Pros: Very slow, Drop in box service at pick n pay, Store to door service suits my business.
Cons: No communication, There is no 24 hour call centre to contact the company, No communication possible.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aramex South Africa has 1.5 star rating based on 662 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend Aramex South Africa to a friend or colleague.
- Rating Distribution
Pros: Very slow, Drop in box service at pick n pay, Store to door service suits my business.
Cons: No communication, There is no 24 hour call centre to contact the company, No communication possible.48% of users think that Aramex South Africa should improve its Packaging and Delivery.
50% of users say that they won't use Aramex South Africa in the future for similar services or products.Recent recommendations regarding this business are as follows: "Avoid them and try another courier service.", "your service rendered doesn't have assurance & reliability", "DoNEVER USE ARAMEX THEY HAVE STAFF THIEVES", "Aramex has thieves working at their dispatches", "Excellent customer service and quick response".
Most users ask Aramex South Africa for the delivery of goods as a solution to their issues.
Consumers are not pleased with Turnaround Time and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Johannesburg, Gauteng
My item has been delivers but in the tracker it say delivery complete
My item has been recieved finally, I fetched it over the weekend after an ARAMEX call centre advised me to go to incredible connection. All is good now.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Empangeni, Kwazulu-Natal
Resolved: Poor service Ive been tracking my order for almost a week now doubt ill get it
Bad service
Please contact me at +278********. My order is linked to +276********.
I doubt I'll receive it. After multiple attempts to contact you, still no feedback.
Preferred solution: Deliver product or service ordered
User's recommendation: I wouldn’t recommend it to anyone poor service delivery never received any phone call from your staff
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pretoria, Gauteng
Lost shipment
I've being waiting for my refinery store order via your company sense 07 Dec. My contacts 081398****
Preferred solution: Deliver product or service ordered
User's recommendation: Fear
Malmesbury, Western Cape
Poor Service ,package sent from Johannesburg to CAPE TOWN
On pick up there was plenty papers in the Aramex package and none of my delivery package.
This is the worse as I reported it at the reception of Aramex when I opened the package and still am waiting fir feed back since Dec 2025
My package was opened STOKEN BY ARAMEX STAFF THIEVES
MOST TERRIBLE EXPERIENCE
ARAMEX SHOULD RE INBURSE ME AS THIS IS TERRIBLEDO NOT USE ARAMEX
User's recommendation: DoNEVER USE ARAMEX THEY HAVE STAFF THIEVES
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Malmesbury, Western Cape
Some staff member stole my package. I arrived at Aramex CAPE TOWN TO COLKECT my package but found it was stuffed with white pieces of paper. I reported it while at the RECEPTION BUT TO NOW NO RESPONS
Thieves working at ARAMEX
That is what was in my parcel from Johannesburg to CAPE TOWN
DISGUSTING
I REPORTED IT WHIKE AT RHE RECEPTION. TILL DATE NO RESPONSE.
POOR POOR SERVICES
User's recommendation: Aramex has thieves working at their dispatches
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gansbaai, Western Cape
A parcel need to be delivered to me and would like to know when will arrive
After contact was made by the Aramex agent in Cape Town and I gave detailed extra instructions for the address, the parcel was delivered. ?
- Save and good quality product
- Couriers need location gps and correct info
User's recommendation: Give extra detailed location instructions, not all are available on GPS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Riviersonderend, Western Cape
Want to find out where my pacel is
Can they communicate with me Email
Allendaine26@***.com they can't Tel me if the pacel is on its way to destination or what today is the delivery date
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Riviersonderend, Western Cape
Tracking a package
Call me now 068652**** can someone help me the pacel must come today the delivery date is 12/10/2025
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ga-Rankuwa, North-West
Delay on my order
Aramax is failing dismal cause I was supposed to receive my order on Monday today its Wednesday still nothing ,one consultant even dropped my call when I was complaining how unprofessional i am so mad at Aramax very disappointed
User's recommendation: I won’t even recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Johannesburg, Gauteng
Non Delivery of Package
Good day,
This morning on follow-up with Aramex call Centre to tracking numbers 371******** and 371******** - I was informed by the call centre agent that both packages were handed on the 23 December to 3rd party courier for delivery and confirm that packages are out for delivery.
On receiving #371********, I contact the call centre and spoke to Tina, who assured me that #371090**** is out for delivery with 3rd party courier and will contact RWS to expedite delivery. This package is still NOT delivered as of writing.
A word on RWS, had 2 shipments via FedEx - one from Amazon US and the other from Access USA Shipping and both packages were delayed in delivery to me (from receipt by RWS, delivered was after 4 days).
Both #371******** & 371******** are from Access USA Shipping, one delivered and the other NOT - is this package #371******** now, going to be delivered on the 29 December.
This is total unacceptable - that RWS delays deliveries and deliver when convenient for them?
The packages arrived quicker from the USA then the delayed delivery by local agent. UNCEPTABLE!
Kind Regards
Renny
Preferred solution: Deliver product or service ordered
User's recommendation: Appoint reliable local courier companies, who shares the values of Aramex to reliability
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Durban, Kwazulu-Natal
Follow up Case of lost items
Good morning.
I logged a case on your website that my delivery had missing items.
I have tried numerous times to call telephonically, but it's a fail because they direct me and close the calls. CAN/1025/1674.
My supplier also reported, but there's no action. I'm afraid I have to take serious action; this company is jeopardizing my business.
Preferred solution: Deliver product or service ordered
User's recommendation: Do not use ARAMEX
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: No Customer care support or anyone available to assist, failure to deliver
Company fixed the issue and I have been provided with product or service ordered. After multiple attempts to get hold of aramex to deliver my order from G-star rawFinally I contacted aramex via pissed consumer and they contact me back and schedule my delivery, the parcel was received..
although it was delivered late.G-star retailer needs to stop using aramex for delivery. Contact them through pissed consumer and inform them you'll never use their service.
I have been trying to get hold of an agent to assist with my parcel, which is still stuck with Aramex until now. No one is available to assist; they are playing back and forth on WhatsApp, taking forever to assist.
There's no customer center to reach out to. I'm simply asking Aramex to just tell me where the parcel is, so I can go and fetch it myself since they have failed to deliver, failed to update on the whereabouts of the parcel, and failed to be reachable or respond to my queries. Aramex is the worst courier in the world. I have learned my lesson.
? ?
- Irreliable
- Careless
- Inconvenient
Preferred solution: Deliver product or service ordered
User's recommendation: Fedx
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelay delivery
It's been 3 weeks waiting for my parcel. Every day is a new story, which is a lie.
Or maybe you extended the days that we should receive our package without notice? ??
Preferred solution: Deliver product or service ordered
User's recommendation: Your choice
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Roodepoort, Gauteng
Undelivered package| Poor communication
My package has been held at customs for over three weeks. I send emails, and it takes over 48hrs for feedback.
Their call center is utterly useless, you'll be on hold for over ten minutes and then the call gets dropped.
Very disappointed with the service or rather lack of. I will be sticking to DHL.
User's recommendation: DO NOT USE THIS COMPANY.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Augrabies, Northern Cape
Around my package with the tracking number of DBP492********
I would like to look for my package because Kitnation says it is on its way. I am looking for clearance for this package, so please come from overseas and let it not take so long.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Johannesburg, Gauteng
Resolved: Non Delivery of Package
Delivery received. Follow-up with company.
Case reference 9812****
Well, it is 96 hours later, and still no feedback to your 'We will get back to you within 24 hours.'
I guess this explains your no service, poor customer service, and service delivery lacking?
Is this typical of Aramex Global or related to Aramex South Africa customer service?
Preferred solution: Deliver product or service ordered
About
, , ,
Aramex SA is a leading provider of comprehensive logistics and transportation solutions. The company was founded in 1992 as Berco Express and purchased by Aramex in December 2011. Its headquarters is based in Johannesburg, South Africa. There are 18 locations across the country. The company supply plastic flyer bag for courier related items and cardboard envelope for international documents. Aramex SA offers Same Day Express, Dawn Express, Overnight Express, Express Road, and Economy Freight delivery plans. The company delivers shipments all over the world. All parcels are insured automatically. It accepts all major credit cards. Shipment status can be tracked in personal profile on the company website.
Aramex South Africa is ranked 204 out of 1645 in Transportation and Logistics category
Worldwide, Other
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