Contact Aramex South Africa Customer Service
Aramex South Africa Phone Numbers and Emails
Customer Service:
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+2 751 411 4999Bloemfontein
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+2 721 526 8600Cape Town
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+2 731 581 5800Durban
Aramex South Africa Emails:
Aramex South Africa Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Aramex South Africa Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Aramex South Africa is 27215268600. 28% of consumers used this number to address their issues and concerns. Meanwhile, 61% of users reported contacting a real person successfully by dialing the phone number 27514114999.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Aramex South Africa may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Aramex South Africa Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Aramex South Africa is 27215268600. 28% of consumers used this number to address their issues and concerns. Meanwhile, 61% of users reported contacting a real person successfully by dialing the phone number 27514114999.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Aramex South Africa may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or phone number.
People call Aramex South Africa mainly because of request for information, payments and charges.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Aramex South Africa is uaecare@aramex.com. 41% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Aramex South Africa Website:
Aramex South Africa Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 08:00 - 17:00
Aramex International LLC
P.O. Box 95946,
Dubai, UAE
PostNet
92 Augrabies Road
Waterfall Office Park
Bekker Road
Midrand 1685
Fax:
How Good is Aramex South Africa's Customer Service?
Summary of Aramex South Africa Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Aramex South Africa?
Shipping and Delivery Question:
- “Delivery update”
- “Delivery issue”
- “They delivered the wrong product at us”
Request for Information Question:
- “I want to find something out about my parcel”
- “Confirm delivery time”
- “Want to find out about my package”
Payments and Charges Question:
- “I don't have my waybill number yes I sent my parcel on 23 we haven't received”
- “Payment of customs”
- “Payment details unclear”
Return/ Replace Question:
- “Change receiver contact details”
- “Change shipping address”
- “Returned parcel to Amazon”
Product/ Service Question:
- “Complaint”
- “Failure to deliver parcels”
- “O just receive message from one of the web that I buy a phone online so I just receive the email from that website to pay R860 to aramex delivery”
Staff Question:
- “To inquire about their services”
- “Bad service frm Aramex!”
- “Complain about poor customer service”
Account Question:
- “Aramex Global Account”
- “Inbound account”
- “I forgot to put delivery address on my package”
Employment Question:
- “Job seeking”
- “Job offer”
- “Would like to speak to someone regarding job application”
Activation/ Cancellation Question:
- “Cancellation of delivery”
- “Cancel parcel on the dropBox”
Website/ Application Question:
- “Website does not work”
- “On the aramax app its not allowing me to put the suburb and postal code in . Neither is it searching.”
- “I have sent you an email for the call centre application and it says your inbox is full”
Refund Question:
- “I want refund of my order that I ordered last November”
- “Refund”
Cards Question:
- “Do you guys accept Absa cards”
- “Agent asking for card deatils”
Other Question:
- “Late order”
- “Asking about driving opportunity”
- “Asking about the driving opportunity”
Compare Aramex South Africa Customer Service To
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